Terms of Service

1. Acceptance of Terms

By accessing and using Shadow Mountain services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Shadow Mountain provides AI-powered operational intelligence solutions for Nursing Homes, including risk mitigation, survey intelligence, and marketing support tools.

3. User Responsibilities

You agree to use our services only for lawful purposes. You are responsible for maintaining the security of your account and all activities under your account.

You must not attempt to gain unauthorized access to our systems, interfere with our services, or use our services for any illegal purpose.

4. Intellectual Property

All content and materials provided by Shadow Mountain are owned by the Company and protected by intellectual property laws. You retain all rights to your data and content.

5. Limitation of Liability

Our services are provided "as is" without warranties of any kind. We are not liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount you have paid us in the twelve months preceding any claim.

AI-generated content may be inaccurate. You are responsible for reviewing and validating all outputs before use.

6. Payment Terms

Fees are as agreed in your service agreement. All fees are in U.S. Dollars. You are responsible for all applicable taxes.

7. Termination

You may terminate your account at any time. We may suspend or terminate your access with or without cause. Upon termination, your right to use our services ceases immediately.

8. Governing Law

These Terms are governed by California law. Any disputes shall be resolved in the courts of Riverside County, California.

9. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated through email or our website. Continued use constitutes acceptance of changes.

10. Contact

Shadow Mountain
Email: hello@shadowmountain.ai